Privacy Policy

This Privacy Policy describes how Castle Garage Doors ("we," "us," or "our"), operated by Redstone Castle LLC, collects, uses, and protects information you provide when you visit our website or contact us for services.

1. Information We Collect

We may collect the following types of information:

• Contact information — your name, phone number, and email address when you submit our contact form or call us directly.
• Service details — information about the garage door service you need, as provided in your inquiry.
• Usage data — basic analytics such as pages visited and browser type, collected anonymously if analytics tools are in use.

2. How We Use Your Information

We use the information you provide solely to:

• Respond to your inquiry and schedule service
• Provide you with a quote or estimate
• Follow up on completed work
• Improve our website and services

We do not sell, rent, or trade your personal information to any third party.

3. Contact Form

When you submit our contact form, your message is transmitted to us via a third-party form processing service (Formspree, Inc.). Formspree handles your submission securely and forwards it to our email. Their privacy policy is available at formspree.io.

4. Cookies

Our website may use minimal, functional cookies — for example, to remember your light/dark mode preference. We do not use tracking or advertising cookies.

5. Data Retention

We retain contact form submissions for as long as needed to respond to your inquiry and for reasonable record-keeping purposes. You may request deletion of your information at any time by contacting us.

6. Data Security

We take reasonable measures to protect your information. Our website is served over HTTPS. However, no method of internet transmission is 100% secure.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites.

8. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.

9. Your Rights

You have the right to request access to, correction of, or deletion of any personal information we hold about you. To exercise these rights, contact us at the phone number below.

10. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated effective date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us:

Castle Garage Doors
Operated by Redstone Castle LLC
Queens, New York
Phone: (840) 588-2480